Household Concierge

What Household Concierge Does

The Philosophy

Everyone needs help sometimes. The question is whether that help extracts from both sides — or empowers them.

The Economics

Service providers keep 83.3%:

The Math

The Difference

• No lead fees — Cost+20% only on completed work
• No surge pricing — Fair rates always
• No algorithm games — Transparent matching
• Provider sets rates — Not platform dictated

Service Categories

Verification Levels

For Providers

How to offer services:

Getting Started

1. Create profile — Skills, availability, rates
2. Verification — Background check, credentials
3. Set pricing — You control your rates
4. Accept jobs — Choose what you take
5. Get paid — 83.3% of every job

Provider Benefits

• 83.3% of revenue — same as all creators
• Platform discovery — clients find you
• Scheduling tools — manage appointments
• Payment processing — automatic and fast
• Reputation building — verified reviews

Provider Protections

• You set rates — no platform dictation
• You choose jobs — no forced acceptance
• You control schedule — work when you want
• Insurance available — through Brass Tacks
• Dispute resolution — fair process

For Households

How to get help:

Finding Help

1. Describe need — What do you need done?
2. See options — Matched providers
3. Compare — Rates, reviews, availability
4. Book — Schedule the service
5. Pay — Fair price, no hidden fees

Household Benefits

• Transparent pricing — Cost+20%, no surprises
• Verified providers — Background checked
• Quality assurance — Reviews and ratings
• Easy scheduling — Book online
• Fair to providers — Know your money helps

Service Guarantees

• Satisfaction — Issue resolution process
• Safety — Verified providers
• Reliability — Scheduling commitments
• Communication — Direct provider contact

The Integration

Household Concierge connects to the ecosystem:

The Flow

Household needs help
        ↓
Household Concierge matches provider
        ↓
Service completed at fair rate
        ↓
Provider keeps 83.3%
        ↓
Rating builds reputation
        ↓
Provider can access VSL for tools/training

Initiative Connections

The Vision

Home services as dignified work:

What We’re Building

• Fair to providers — 83.3%, rate control
• Fair to households — transparent pricing
• Dignified work — not gig exploitation
• Community building — neighbors helping neighbors

The Goal

Everyone can get the help they need — and everyone who provides help earns a fair living doing it.